SMS Policy

Note: This Policy is for SMS Communications Only – This does not supersede Paxtan’s Privacy Policy available at www.paxtaninc.com/privacy.

​Effective Date: November 1, 2024

Introduction: At Paxtan, we value your privacy and make every effort to respect your wishes and personal information. In line with this commitment, we have established the following policy for the use of our SMS communication service. Please read it carefully to understand how we collect, use, and manage your phone number.

Use of Phone Numbers for SMS: Your phone number is exclusively used to provide you with personalized services and status updates based on what you requested from the Paxtan’s Employee or its staff. member No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties

Opting In & Collection of Phone Numbers: Paxtan will be collecting opt-in verbally from those who wish to primarily communicate with us by SMS rather than email or webform. In order to receive SMS you must make this request either in person at our physical office location, or over the phone with your Paxtan staff contact person. When you have made a request to receive SMS you will be asked to provide the phone number, and staff member will confirm if you would like to opt in to SMS. Please note “Message and data rates may apply”, “Message frequency will vary based on your request”. You can text HELP for support or more information from your contact person. Your phone number will not be shared with third parties for marketing or promotional purposes.

Opting out of SMS: If you wish to stop receiving SMS communications, simply reply to your assigned staff member or any staff person with STOP or UNSUBSCRIBE at any time. Text HELP or INFO if you need assistance. You may also reach out to your assigned staff contact directly by phone if you need further assistance or wish to no longer receive SMS messages. Your phone number will not be shared with third parties for marketing or promotional purposes.

Privacy of Phone Numbers: Once you have opted out, we will not send you any more SMS text messages.

Changes to this Policy: We may periodically update this policy. We will notify you about significant changes in the way we treat your information by placing a prominent notice on our site.

We thank you for your understanding and cooperation. If you have any questions or concerns about this policy, please feel free to contact us at (281) 550-1444.